Effective Date: 10/31/2025
1. INTRODUCTION
FactorFi, LLC (“FactorFi,” “we,” “us,” or “our”), a factoring company organized in the State of Florida, United States, respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) or use our factoring and related financial services.
By accessing this Site or using our services, you agree to the terms of this Privacy Policy.
2. INFORMATION WE COLLECT
We may collect and process the following categories of information:
A. Identifying & Business Information
- Legal name, business name, EIN/Tax ID
- Corporate ownership information
- Authorized representative details
B. Contact Information
- Email address
- Phone number
- Mailing/physical address
C. Financial & Transactional Information
- Invoices and accounts receivable data
- Bank statements and payment history
- Debtor information
- Factoring applications and onboarding forms
D. Verification & Compliance Information
- Identity documents (IDs, passports, corporate documents)
- Anti-money laundering (AML) and Know Your Customer (KYC) data
- Credit checks and verification results
E. Technical Data
- Collected automatically through cookies and analytics tools:
- IP address
- Browser type, operating system
- Pages visited and usage logs
3. PURPOSES OF DATA PROCESSING
We use your information for the following lawful purposes:
A. Service Provision & Contract Performance
- Processing factoring applications
- Funding invoices and managing accounts receivable
- Performing credit evaluations
- Maintaining customer accounts
B. Legal & Regulatory Compliance
- AML/KYC verification
- Fraud prevention
Compliance with federal and state regulations (including UCC filings, IRS requirements, and financial recordkeeping laws)
C. Business Operations & Legitimate Interests
- Internal analytics
- Improving website functionality and service delivery
- Risk management
D. Communications
- Service updates and notices
- Marketing communications (when legally permitted)
Legal bases include contract performance, legal obligations, legitimate interest, and user consent.
4. DATA SHARING & DISCLOSURE
We may disclose your information to:
- Credit bureaus and reporting agencies
- Banks, payment processors, and factoring-related vendors
- Attorneys, auditors, and compliance professionals
- Third-party due-diligence providers
- Government or regulatory agencies when required by law
We do not sell your personal data.
External service providers are required to maintain confidentiality and use the data solely for FactorFi’s instructed purpose.
5. DATA RETENTION
We retain data only as long as necessary for our legitimate business needs or as required by law:
- Financial and accounting records: 7 years
- Customer and onboarding files: duration of business relationship + up to 2 years
- Legal compliance data: as required by law
6. DATA SECURITY
We implement administrative, technical, and physical safeguards to protect your data, including:
- Encrypted transmission (SSL)
- Access-restricted internal systems
- Secure document storage
- Compliance monitoring
Although we take strong precautions, no system is completely secure, and we cannot guarantee absolute protection.
7. USER RIGHTS
You may request to:
- Access the personal data we hold
- Correct inaccurate information
- Delete or restrict processing (where permitted by law)
- Object to certain uses
- Withdraw marketing consent
- Requests may be sent to info@factor-fi.com
We will respond within 30 business days.
8. INTERNATIONAL DATA TRANSFERS
If your information is transferred outside the United States, we use appropriate safeguards such as contractual clauses, encryption, and secure transfer mechanisms.
9. COOKIES AND TRACKING TECHNOLOGIES
We use cookies to:
- Improve site performance
- Analyze user behavior
- Customize user experience
You can disable cookies through your browser settings.
10. MARKETING COMMUNICATIONS
We may send promotional emails in compliance with the CAN-SPAM Act.
You may opt-out anytime using the “unsubscribe” link or by contacting us.
11. CHILDREN’S PRIVACY
Our Site and services are not intended for individuals under 18.
We do not knowingly collect data from minors.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Policy periodically. Changes will be posted on this page with the updated effective date.
13. CONTACT INFORMATION
FactorFi, LLC
Website: www.factor-fi.com
Email: info@factor-fi.com